Customer Feedback for HelloSign

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Knowledge Base

  1. How-To Videos 

    1. Brief overview (VIDEO)
    2. Create your signature (VIDEO)
    3. When you're the only signer (VIDEO)
    4. When you + others need to sign (VIDEO)
    5. When other people need to sign (VIDEO)
  2. Benefits of HelloSign 

    1. There's nothing to download
    2. HelloSign eliminates the print/sign/scan process (VIDEO)
    3. Sign Google Docs directly from Google Docs (VIDEO)
    4. Sign documents directly from Gmail (VIDEO)
    5. Cloud storage integrations
  3. Integrations 

    1. HelloSign for Google Docs
    2. HelloSign for Gmail
    3. HelloSign for Google Apps
    4. Google Drive Integration
    5. Dropbox Integration
  4. Business Features 

    1. In-person signing on an iPad or Tablet
    2. Password protect signature page
    3. Branding
    4. Admin power
    5. Restrict signature types
  5. Pricing + Billing 

    1. HelloSign - Free
    2. HelloSign - Business
    3. HelloSign - Corporate
    4. Annual pricing at a discounted rate
    5. Where do I find my invoice or receipt?
  6. Account Support 

    1. Create a new password
    2. How do I change my email address?
    3. Can I merge or combine accounts?
    4. Does my client have to sign up for an account?
    5. Cancel Account
  7. Signature 

    1. Navigating the Sign Documents Tab
    2. How do I add my signature using my smartphone?
    3. Troubleshoot upload signature file
    4. Can I make my signature bigger?
    5. Troubleshoot: email signature using smartphone
  8. Templates 

    1. Navigating the Create Templates Tab
    2. How do I change the order of who signs?
    3. How do I create an in-person signing link?
    4. Pre-Filled Check Boxes
  9. Request a Signature 

    1. Request a Signature
    2. How do I create a Template?
    3. How do I create a template link?
    4. How do I countersign a document?
  10. Sign Documents 

    1. Change Order of Uploaded Files
    2. Sign and Save
    3. How do I see my saved signatures?
    4. How do I edit my signature?
    5. How do I save a realistic version of my signature?
  11. Documents 

    1. How do I add my signature to a document?
    2. Cannot upload/convert document, or layout changed
    3. Cannot upload/convert PDF
    4. How do I delete a document?
    5. How do I download my document to my computer?
  12. Teams 

    1. How do Teams work?
    2. How do I control the settings for my Team?
    3. How do I add team members?
    4. Teams Have Multiple Admins
    5. Why can't I invite this team member?
  13. Mobile 

    1. Where Can I Download the Mobile App?
    2. Where are documents I send in the iOS app saved?
    3. How do I use the mobile app?
    4. How do I import documents from Dropbox?
    5. How do I add my signature?
  14. Security 

    1. How secure is HelloSign?
    2. Is HelloSign legally binding?
  15. What's New! 

    1. Grouped Check Boxes
    2. Notification on Shared Templates link
  16. All articles 

    1. Create a new password
    2. How secure is HelloSign?
    3. How do I rename a document?
    4. How do I change the title of my document?
    5. There's nothing to download
    111 articles 

Feedback and Knowledge Base