HelloSign Help Center

Knowledge Base

  1. How-To Videos 

    1. Brief overview (VIDEO)
    2. Create your signature (VIDEO)
    3. When you're the only signer (VIDEO)
    4. When you + others need to sign (VIDEO)
    5. When other people need to sign (VIDEO)
  2. HelloSign API  

    1. API signature requests (VIDEO)
    2. API embedded signing (VIDEO)
    3. API pricing
    4. API documentation
    5. API wrappers
  3. Benefits of HelloSign 

    1. There's nothing to download
    2. HelloSign eliminates the print/sign/scan process (VIDEO)
    3. Sign Google Docs directly from Google Docs (VIDEO)
    4. Sign documents directly from Gmail (VIDEO)
    5. Cloud storage integrations
  4. Integrations 

    1. Google integrations overview
    2. HelloSign for Google Docs
    3. HelloSign for Gmail
    4. Google Drive integration
    5. Dropbox integration
  5. Pricing + Billing 

    1. HelloSign - Free
    2. HelloSign - Pro
    3. Change credit card or billing info
    4. What happens when I downgrade my account?
    5. Will you offer pay per doc?
  6. Business Features 

    1. In-person signing on an iPad or tablet
    2. Password protect signature page
    3. Branding
    4. Add team members
    5. Team admin power
  7. Sign Documents 

    1. What will the signer see? (VIDEO)
    2. Self sign a document (VIDEO)
    3. How do I see my saved signatures?
    4. How do I add or edit my signature?
    5. How do I save a realistic version of my signature?
  8. Templates 

    1. What is a template?
    2. How do I create a template?
    3. Duplicate a template
    4. Pre-fill check boxes for templates
    5. Merge fields for templates (VIDEO)
  9. Template Links 

    1. What is a template link?
    2. How do I create a template link?
    3. Notifications on shared template links
  10. Account Support 

    1. Why am I out of free docs?
    2. How do I change my email address?
    3. Create a new password
    4. Can I merge or combine accounts?
    5. Does my client have to sign up for an account?
  11. Document Support 

    1. Delete a doc or template
    2. Print or save doc to computer
    3. Rename a doc
    4. Align fields on doc
    5. Share a signed document
  12. Mobile 

    1. HelloSign Mobile App for iOS
    2. HelloSign Mobile App for Android
    3. How do I use the app? (iOS)
    4. How do I use the app? (Android)
    5. Uploading docs to the mobile app
  13. Troubleshooting 

    1. Cannot upload or convert PDF
    2. Gmail Plugin "sign" button is missing
    3. Wrong Gmail account
    4. Can't upload docs on mobile app
    5. Unexpected error occurred
  14. All articles 

    1. Delete a doc or template
    2. There's nothing to download
    3. What is HelloSign?
    4. Cannot upload or convert PDF
    5. HelloSign - Free
    132 articles 

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