“This signature request has been closed” error message

If you try to access or sign a document and see an error message that says “This signature request has been closed”, it’s probably due to one of the following reasons:

• You already signed the document
• One of the signers declined to sign
• The signature request was cancelled by the sender

If you have a HelloSign account, you can check whether there are any pending documents awaiting your signature. To do this:

1. Sign in to hellosign.com.
2. Click Documents in the left sidebar.
3. Click Status above the document list, and click Pending your signature.

Any documents that you need to sign will appear in the documents list.