How to download signed documents

Once a signature request has been completed, you can download the signed documents on hellosign.com or the HelloSign mobile app.

Download signed documents on hellosign.com

To download signed documents on hellosign.com:

1. Sign in to hellosign.com.
2. Click Documents in the left sidebar.
3. Hover over ⁝ (vertical ellipsis) next to the signature request you’d like to download documents from.
4. Click Download, Download PDF, Download as CSV or Download signed.
   • If you choose Download or Download PDF, documents from that signature request will download to your computer’s Downloads folder (unless your computer’s default settings have been changed).
   • If you choose Download as CSV, you’ll receive an email with a ZIP file containing a CSV file of response data from that signature request.
   • If you choose Download signed, you’ll receive an email with a ZIP file containing all signed documents from that signature request.

Download signed documents on the HelloSign mobile app

To download signed documents on the HelloSign iOS app:

1. Open the HelloSign mobile app.
2. Tap the document you’d like to download.
3. Tap Share.
4. Tap Save to files.
5. Select a location to save your document.
6. Tap Save.

To download signed documents on the HelloSign Android app:

1. Open the HelloSign mobile app.
2. Tap the document you’d like to download.
3. Tap ⁝ (vertical ellipsis).
4. Tap Download.