If you would like to send a reminder for a request that has been sent out, or need to send a fresh link to a signer, only the original requester can easily do so by performing the following steps:
- Click into your Documents page
- Filter to “Out for signature” status
- Click on the drop-down menu that appears next to the document that you have out for signature, then click on “Send reminder”.
- Tick each signer you'd like to send a reminder/fresh link to, then click the green 'Send reminder' button:
All done! From here, your signer will receive a reminder that they need to sign, and a fresh link via email.
Please note: only the newest link sent via your reminder will work. If your signer attempts to access an old link, they will run into an expired link page again. If your signer reports back saying that the link is not working, please double check that they are only trying to access the newest link sent before resending.