Sections in this article:
Live vs Test mode
Before you’re ready to launch your app, you can test requests in test mode. This will help you determine if your workflow is organized how you want it and manage unexpected behavior before you go live.
To display requests made in test mode, click the toggle from Live to Test. You can toggle back to live mode to populate the API Dashboard with events from your live site.
Your Insights tab gives you a general view of your API data. From this main hub, you can quickly see your API requests, signature request statuses, and signature request usage collated into graphs. You can customize your timeline view of this data by date range and error status (API error distribution, endpoint, or HTTP status) using the dropdown at the top of the page.
You can also see your quota usage (remaining signature requests) and basic billing information on the Insights tab.
Signature request status
You can see document IDs, signature request statuses, and dates and times of events in the Signature request status tab. The information on this page can be filtered by date and signature request status by using the dropdown at the top of the page.
The App callback tab helps you set up and monitor your user interface (UI) interactions, giving you a detailed picture of embedded feature engagement.
The Account callback tab helps you set up and monitor your sever events for a streamlined workflow and minimal lag time.
Account callbacks notify your app when an event involving your account occurs by sending the event payload to your account callback url—in other words, when the entirety of the data contained within the event is generated. You can filter your account callbacks by date and event type by clicking on the dropdown menus.
The API requests tab will give you a snapshot of the functionality of your sent requests so you can quickly search for and address any request errors.
API requests can be filtered by date, HTTP status, method, and endpoint by using the dropdown at the top of the page.
The HTTP codes represent the status of the interactions between your browser and the server. Using your API Dashboard, you can filter requests by HTTP status code to streamline which requests need attention and which are working as intended.
Here’s how to understand your HTTP statuses:
- An Informational status means that the server has not yet completed the request (codes 100-199).
- A Success status means the server request was completed without error (codes 200-299).
- A Redirectional status indicates that the request was received, but then redirected elsewhere (codes 300-399).
- A Client error status means that the page couldn’t be reached. This is an error from the side of the website and usually occurs when the page doesn’t exist on the site (codes 400-499).
- A Server error status is when a valid request was made but the server failed to complete the request as expected (codes 500-599).
You can also filter signature requests by method:
- GET is used to retrieve or read a resource.
- POST is used to create a new resource.
- DELETE is used to delete the whole of a resource.
- PUT is used to modify the whole resource.
- PATCH is used to modify part of the resource.
To filter request by endpoints:
- Create any other request parameter (date, HTTP status, method) you need for this view.
- Click Endpoint.
- Click Custom.
- Click the box next to any applicable endpoint.
- Click Apply.
The list of endpoints is available in the signature requests overview.
Signature request usage
Signature requests can be used to reference request-specific data including the names and email addresses of signers, custom fields, metadata, response data, and timestamps for when the request was created and completed. You can filter usage data by date and client ID.
Note: Signature request usage will also appear as a chart on your Insights page.
Apps and keys
The Apps and keys tab redirects you to your Settings page, where you can view and manage your connected apps and API keys.
The CSV download tab displays your account’s signature request history within a custom date range. You can export this list to a .csv file.
To do this:
- Sign in to Dropbox Sign.
- Click API.
- Click View API Dashboard.
- Click CSV download.
- Enter the date range you’d like to export.
- Click Download CSV.
- For more details on available features and how to use the API Dashboard, see our API Dashboard Guide.
- To learn more about setting up and running your Dropbox Sign API, check out our API Quickstart.
For any question or to report any issues, file a request here.