Customers on a Standard or Premium plan can opt to download a ZIP file of separate PDF documents, rather than one multi-page document.
To change whether signed documents are merged:
- Sign in to hellosign.com.
- Hover over your initials in the top-right corner.
- Select Settings from the dropdown menu.
- Click the Standard Features tab and scroll to the Preferences section.
- Click the Enable checkbox next to Do not merge signed documents.
- Click Save to save your changes.
When you download completed documents, they will download as a ZIP file with separate PDFs.