If you received the HelloFax Letter of Authorization, HelloFax_LOA_USA, to fill out in order to port your number and have questions about what information goes where, please use this guide to help!
Company (or Individual) Name: This is the name (company or individual) that your account is under with your current carrier.
Address: Please enter the service address that is referenced on your bill.
Current Service Providers: This is your current carrier who you pay for your number now.
Current Account Number: Account number associated with the fax number.
Type of Traffic: fax
Telephone Number Begin: Please list your 10 digit fax number here. If you are porting more than one number, hit enter to fill in the space beneath.
Provide BTN (billing telephone number): This is your contact phone number associated with your account.
Port Date Requested: You can enter today's date or ASAP. If there is a deadline, please specify in your email to support.
Print your name, add your signature and click "I agree" and the LOA will automatically be sent to support and a copy send to your email.
Need more information on how the porting process works? Click Here