Because buying and maintaining an inbound fax line costs us money, it's something we have to charge for. So though we let our free users send faxes, you'll need to subscribe to one of our paid plans if you want to receive faxes.
You can check out all of the details here at our Pricing Page.
All of our plans come with an inbound fax line (with the area code of your choice), a monthly page allotment, and best of all, a thirty day free trial if you're feeling curious but non-committal.
We currently provide inbound numbers for the U.S., U.K., and Canada.
Once you subscribe, all of your faxes will be available in your Faxes tab (on the left side of the HelloFax window), and forwarded to your email inbox as a PDF unless you disable those in your Settings.