...when someone sends me a signature request via Sign
You're not seeing the uploaded image or smart phone image signatures that you’ve saved because the person who requested the signature from you has restricted the types of signatures they accept.
Your requester would need to change his/her settings to accept uploaded signatures or smartphone signatures.
For info on how the sender can turn this setting on or off, please see Restrict signature types.
...on the Dropbox mobile app
The Dropbox mobile app and the Dropbox Sign web app sync together, but you won't see any of your saved signatures from your website account on your mobile app. Please note that you can’t save signatures on our mobile app. You can save signatures on the Dropbox Sign mobile web.
...when using an embedded flow (Embedded Signing, Embedded Requesting)
When using any embedded flow, Sign doesn't expose saved signatures. This is because with these flows, Sign doesn't authenticate the user—the app owner does. Since the app owner authenticates the user, Sign wants to protect sensitive data (such as signatures) from being exposed.
Comments
0 comments
Article is closed for comments.