How to remove team members

Admins and team managers on Standard and Premium plans can remove team members.

All templates owned by the removed team member will be transferred to the administrator of the account and the removed user will no longer have access to them. 

Unless you transfer them to another user, all documents and templates owned by the removed team member will remain with the user. Once you remove a user from the team, they'll be downgraded to their own free account. The account won't be associated with your team’s account and the user won't have access to templates, however, you'll no longer have access to the user’s documents.

1. Sign in to your admin account.
2. Click your initials in the top-right corner.
3. When a list pops up, select Admin console.
4. Click Users in the left sidebar.
5. Click “⁝” (vertical ellipsis) to the right of the user’s name and click Remove. 
   • Note: If you don’t see the team member you’d like to remove, use the search bar in the upper-right corner.
6. Choose whether to allow the user to keep their documents and created templates, or transfer them to another user. If you don’t transfer the documents or created templates to another team member, you’ll lose access to them.
   
   

1. Sign in to your admin account.
2. Click Team in the left sidebar.
3. Hover over the downward arrow next to the correct team member.
4. Click Remove.
5. Click OK to confirm the removal of the user. 
6. Choose whether to allow the user to keep their documents, or transfer them to another user. If you don’t transfer the documents to another team member, you’ll lose access to them.