We offer two different options to control storage location of the document:
1. Regional storage for documents managed directly in HelloSign which is explained below.
2. Syncing into preferred storage integrations such as Dropbox combined with permanent deletion from HelloSign which is explained. More details can be found in our Bulk Deletion Help Center Article.
Org admins are able to update this setting within their admin console. Navigate to the admin console and go to ‘Settings’. From here click on ‘Documents and templates’ and towards the middle of the page you’ll find ‘Data residency’; use the dropdown menu to select your preferred option.
The admin will need to navigate to their settings within their HelloSign.com account by hovering over their login email in the upper righthand corner account. Click on the ‘Team’ tab and scroll down to ‘Data residency’. Use the dropdown menu to select your preferred option.