Signature requests sent with SMS verification require signers to enter a verification code in order to access and complete the request.
SMS verification is available on Standard and Premium API plans.
How to set SMS verification
SMS verification can be set by adding the signers[%i%][sms_phone_number] request parameter
to requests made to the following endpoints:
/signature_request/send
/signature_request/send_with_template
/signature_request/create_embedded
/signature_request/create_embedded_with_template
Signature requests sent with SMS verification require signers to enter a verification code in order to access and complete the request.
The signer’s experience
When SMS verification has been set for a signature request, signers will be prompted to request a code in order to proceed with the request.
If an incorrect code is entered, the signer will see an error message.
Signers have the option to have the code re-sent to their number by clicking Send new code. If the signer has any issues, they can contact the sender of the document by clicking the sender's email address.
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