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HelloFax

HelloFax Basics

  • Fax is showing as "On Hold"
  • Can I receive faxes at more than one email address?
  • Where can I find my faxes?
  • How do I log into HelloFax?
  • Where can I find my fax number?
  • How do I reset my HelloFax password?
See all 23 articles

Porting

  • How does the porting process work?
  • How long does porting take?
  • If I'm porting my number why did I get assigned one?
  • Is it possible for a number to have two or dual functions?
  • How Do I Fill Out the porting LOA? (HelloFax_LOA_USA)
  • Can I port my Google Voice number?

Billing and Cancellations

  • Is HelloFax free?
  • Am I getting charged for a subscription?
  • How do I find my invoice or receipt?
  • Overage fee for paid subscribers
  • (HF) How do I change my credit card info?
  • Can I put my account on hold, or pause my membership?
See all 8 articles

Team Help

  • How to add more fax lines to your account
  • Managing fax numbers and assigning them to team members
  • View All Team Faxes
  • How to leave a team
  • How to add team members

Google Integrations

  • Whoops, I synced the wrong Google account!
  • What happens when I sync my HelloFax with Google Drive?
  • How Much Does the HelloFax for Google Docs Add-on Cost?
  • How Do I Fax a Google Doc Using the HelloFax for Google Docs Add-on?
  • What is HelloFax for Google Docs?
  • How do I fax documents from Google Drive?
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