HelloFax

HelloFax Basics

• Fax is showing as "On Hold"
• Where can I find my faxes?
• How do I log into HelloFax?
• Where can I find my fax number?
• How do I reset my HelloFax password?
• How do I print or save a fax to my computer?

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Porting

• How does the porting process work?
• How long does porting take?
• If I'm porting my number why did I get assigned one?
• Is it possible for a number to have two or dual functions?
• How Do I Fill Out the porting LOA? (HelloFax_LOA_USA)
• Can I port my Google Voice number?

Billing and Cancellations

• Is HelloFax free?
• Am I getting charged for a subscription?
• How do I find my invoice or receipt?
• Overage fee for paid subscribers
• (HF) How do I change my credit card info?
• Can I put my account on hold, or pause my membership?

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Team Help

• Managing fax numbers and assigning them to team members
• View All Team Faxes
• How to leave a team
• How to add team members

Google Integrations

• Whoops, I synced the wrong Google account!
• What happens when I sync my HelloFax with Google Drive?
• How Much Does the HelloFax for Google Docs Add-on Cost?
• How Do I Fax a Google Doc Using the HelloFax for Google Docs Add-on?
• What is HelloFax for Google Docs?
• What are Google Add-ons?

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