HelloFax

HelloFax Basics

• My fax line is giving a busy tone
• HelloFax Team and Team Roles
• How long does it take for a fax to send?
• Fax is showing as "On Hold"
• Can I receive faxes at more than one email address?
• Where can I find my faxes?

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Porting

• How does the porting process work?
• How long does porting take?
• If I'm porting my number why did I get assigned one?
• Is it possible for a number to have two or dual functions?
• How Do I Fill Out the porting LOA? (HelloFax_LOA_USA)
• Can I port my Google Voice number?

Billing and Cancellations

• Is HelloFax free?
• Am I getting charged for a subscription?
• How do I find my invoice or receipt?
• Overage fee for paid subscribers
• (HF) How do I change my credit card info?
• Can I put my account on hold, or pause my membership?

See all 8 articles

Team Help

• How to add more fax lines to your account
• Managing fax numbers and assigning them to team members
• View All Team Faxes
• How to leave a team
• How to add team members

Google Integrations

• Whoops, I synced the wrong Google account!
• What happens when I sync my HelloFax with Google Drive?
• How Much Does the HelloFax for Google Docs Add-on Cost?
• How Do I Fax a Google Doc Using the HelloFax for Google Docs Add-on?
• What is HelloFax for Google Docs?
• How do I fax documents from Google Drive?