I work for a company that does cloud-based facility management software. We help facilities manage all aspects of their business from point-of-sale to league scheduling to financial reporting. We are investigating implementing digital signatures for booking contracts, etc. I have been prototyping some features using the HelloSign PHP SDK. The documentation is excellent and generally it has been easy to build the prototype. My question is around how best to build a system that allows us to easily manage 150+ facilities where each facility will have multiple users sending out contracts.
Any suggestions on best practices for maintaining this many companies and users?
I could imagine a scenario where to keep things simple in the first phase, I would simply have a document creator be able to attach one or more signers and be able to get the email notifications of when events happen. That would be easy to implement if I could specify a contact email for the document creator rather than the account email for notifications. I understand this would make using the document management system with HelloSign.com difficult as it would be hard to tell who created what document and there would be lots of documents. We can mitigate that in our app by maintaining a list of request IDs per user.
Then again, maybe I just have to bite the bullet and create accounts for anyone who is creating documents for digital signatures and have a team for each company so the documents are owned at teh company level.
Sorry for the long post. Positive and negative feedback welcome! Thanks!
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