API vs. Webhooks

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    LaToya Williams

    Hi Jim,

    There are 2 ways get the status of a document. The preferred method is to provide a callback url which we'll post events to. The option to poll the API is also available but it's impractical in most situations since signers may take a while to view and sign your documents.

    Webhooks (callbacks) are preferred and I recommend that you read our documentation about events to get a better understanding of how webhooks work with your account and apps.

    For more information on your API and App callbacks, please review the following documentation: Where do I find my API Apps and App Callbacks?

     

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