CC'ing

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    Liza Peery

    Hi Sebastian,

    Thanks for posting your question!

    In this instance, you will need to head to your Settings and turn on the Email PDF attachments feature for "When a signature request is completed - email a copy to the other signers and anyone CC'd."

    Here is some additional information from our How Do I CC Someone On a Document article and instructions on how to activate the setting:

     

    Note: if you run into the following error:CC.jpg

    You'll want to follow these steps to enable the CC feature: 

    1. Hover over your email address in the upper right-hand corner
    2. Click on "Settings"
    3. Click on "Profile"
    4. Scroll down to "Email PDF copies" 
    5. Make sure "When a signature request is completed - email a copy to the other signers and anyone CC'd" is checked
    6. Don't forget to save your changes! 

    CC2.jpg

     

    Please feel free to write to support@hellosign.com if you have more questions!

     

    Best,

    Liza

    HelloSign Support

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