Fax sent not visible



  • Official comment
    LaToya Williams

    Hi Jérôme, 

    Thank you so much for writing in. I will be more than happy to assist you with this. 

    Faxes sent via the API are not stored on our servers once the fax has successfully been sent - they are removed. Therefore they are not available to be viewed in our UI. However incoming faxes which are successfully POST'ed to your callback are stored on our servers and are available in your "documents" screen. It's only outgoing faxes (from the API) that we delete and do not make available in the UI.

    Please let me know if you have any additional questions. 


  • Avatar
    Jérôme Kelly

    All right, thanks a lot!

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